Overview
Reception and waiting areas set the tone for patient experience and must support privacy scheduling and efficient flow to modality rooms.
Layout and accessibility
Provide clear signage seating for different patient needs private check in kiosks and accessible routes for mobility devices.
Amenities and utilities
Include patient education displays charging stations beverage options and secure storage for personal items and medical records.
Safety and workflow
Design separate waiting zones for infectious patients clear triage pathways and staff sight lines to manage flow and reduce delays.